{"id":173,"date":"2024-11-19T17:48:34","date_gmt":"2024-11-19T22:48:34","guid":{"rendered":"https:\/\/live-coto.pantheonsite.io\/?page_id=173"},"modified":"2026-02-10T18:30:39","modified_gmt":"2026-02-10T23:30:39","slug":"quality-assurance","status":"publish","type":"page","link":"https:\/\/www.coto.org\/registrants\/quality-assurance\/","title":{"rendered":"Quality Assurance"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(113deg,rgb(0,114,188) 6%,rgb(160,94,181) 90%);padding-top:var(--wp--preset--spacing--xxxx-large);padding-bottom:var(--wp--preset--spacing--xxxx-large)\">\n<div class=\"wp-block-group has-fade-in-right has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-5b3d42a2 wp-block-group-is-layout-constrained\">    <div class=\"language-toggle-wrapper align is-style-light wp-block-acf-language-toggle\">\n        <div class=\"language-toggle\">\n            <div class=\"current-language\">\n                EN            <\/div>\n            <ul class=\"language-options\">\n                                    <li>\n                        <a href=\"https:\/\/www.coto.org\/registrants\/quality-assurance\/a-propos-du-programme-dassurance-de-la-qualite\/\" \n                        title=\"View in French\"\n                        class=\"language-link\">\n                        <span class=\"sr-only\">French<\/span>\n                            FR                        <\/a>\n                    <\/li>\n                            <\/ul>\n        <\/div><!-- .language-toggle -->\n    <\/div><!-- .language-toggle-wrapper -->\n\n\n\n<h1 class=\"wp-block-heading has-white-color has-text-color has-link-color has-x-large-font-size wp-elements-360be8c09181f41e46cfafd97ebdcb06\">Our Quality Assurance program<\/h1>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-d69c2bf4116c20e4a1dd2d469b81507c\">Quality matters. The Quality Assurance (QA) program helps occupational therapists reflect on their professional roles and responsibilities, and identify new areas of learning. Registrants participate in continuous quality improvement activities that reflect evolving practice and the expectations for safe, effective and ethical services.&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull sticky-offset-header links-decoration-off has-black-color has-teal-background-color has-text-color has-background has-link-color wp-elements-35f114f32aa7f3e7ca0a66e14c151ce1 has-global-padding is-layout-constrained wp-container-core-group-is-layout-e1dd26f0 wp-block-group-is-layout-constrained wp-container-1 is-position-sticky\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--small);padding-bottom:0;padding-left:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-group no-vertical-gap sticky-offset-items has-fade-in-up is-content-justification-center is-layout-flex wp-container-core-group-is-layout-656ef49e wp-block-group-is-layout-flex\">\n<p class=\"links-decoration-off has-black-color has-text-color has-link-color wp-elements-317509a8c15cbef721f902a04e6909de\" style=\"text-decoration:none\"><a href=\"#how-it-works\" data-type=\"internal\" data-id=\"#Updating-information\"><strong>How it Works<\/strong><\/a><\/p>\n\n\n\n<p class=\"links-decoration-off has-black-color has-text-color has-link-color wp-elements-39bd61b168f0e3e241419a5a28849eb9\" style=\"text-decoration:none\"><a href=\"#qa-components\" data-type=\"internal\" data-id=\"#Updating-information\"><strong>QA Components<\/strong><\/a><\/p>\n\n\n\n<p><strong><a href=\"#our-approach\">Our Approach<\/a><\/strong><\/p>\n\n\n\n<p><strong><a href=\"#policies\">Policies<\/a><\/strong><\/p>\n\n\n\n<p><strong><a href=\"#resources\">Resources<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"how-it-works\" class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--large);padding-bottom:var(--wp--preset--spacing--large)\">\n<h2 class=\"wp-block-heading has-fade-in-right\">How the <mark style=\"background-color:#81bc41\" class=\"has-inline-color\">QA program works<\/mark><\/h2>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-49794e8d wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--medium)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-fade-in-right is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<p class=\"has-normal-font-size\">We provide occupational therapists with continuous quality improvement activities that reflect evolving practice and client service expectations.&nbsp;<\/p>\n\n\n\n<p>These activities and professional learnings include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Self-reflection<\/li>\n\n\n\n<li>Online education<\/li>\n\n\n\n<li>Competency assessment<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-fade-in-up is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p>Occupational therapists have designed our QA requirements based on our core resources. These include the Competencies for Occupational Therapists in Canada, the Code of Ethics, and Standards of Practice. We also use insights from research to shape the requirements. The goal is to help identify strengths and areas for development for occupational therapists.<\/p>\n\n\n\n<p>The<em> Regulated Health Professions Act, 1991<\/em> requires the College to have a Quality Assurance program in order to protect the public. All occupational therapists must participate.&nbsp;<\/p>\n\n\n\n<p>You can access your QA through the COTO Portal.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/otportal.coto.org\/SignIn\/\" target=\"_blank\" rel=\"noreferrer noopener\">Log in to the COTO Portal<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-off-white-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" id=\"qa-components\" style=\"padding-top:var(--wp--preset--spacing--x-large);padding-bottom:var(--wp--preset--spacing--x-large)\">\n<div class=\"wp-block-group has-fade-in-right has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">QA program <mark style=\"background-color:#81bc41\" class=\"has-inline-color\">components<\/mark><\/h2>\n\n\n\n<p>There are two main parts to the QA Program: annual requirements and competency assessment. <\/p>\n<\/div>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2408\" src=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/ot-working-scaled.jpg\" alt=\"\" class=\"wp-image-2267\" style=\"width:567px;height:auto\" srcset=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/ot-working-scaled.jpg 2560w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/ot-working-640x602.jpg 640w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/ot-working-1280x1204.jpg 1280w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/ot-working-768x722.jpg 768w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/ot-working-1536x1445.jpg 1536w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/ot-working-2048x1927.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-fade-in-right is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h3 class=\"wp-block-heading is-style-paragraph-heading\">Annual requirements<\/h3>\n\n\n\n<p>All occupational therapists complete two annual activities:<\/p>\n\n\n\n<ul id=\"block-b13db807-66fe-4ba4-9f93-a1b25f39de31\" class=\"wp-block-list\">\n<li>Annual Learning Plan<\/li>\n\n\n\n<li>Annual eLearning Module<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group has-fade-in-right has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-390662de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.coto.org\/registrants\/quality-assurance\/quality-assurance-requirements\/\">See Quality Assurance Requirements<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-white-color has-primary-black-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.coto.org\/resources\/mapping-a-path-to-success-goal-setting-made-simple\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about setting goals<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<\/div>\n<\/div>\n\n\n\n<div style=\"margin-top:0;margin-bottom:0;height:var(--wp--preset--spacing--small)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-fade-in-right has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-49794e8d wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--medium)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading\">Competency Assessment<\/h3>\n\n\n\n<p>In the interest of public protection, Colleges are required to assess their registrants. The competency assessment supports growth and professional development. The assessment identifies both learning needs and areas of strength so occupational therapists can continue to apply the <em>Competencies for Occupational Therapists in Canada<\/em> and the Standards of Practice in their daily work.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Every year, between 150-200 occupational therapists are selected to take part in the competency assessment.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-black-color has-orange-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.coto.org\/registrants\/quality-assurance\/competency-assessment\/\">Learn more about the assessment<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-49794e8d wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--medium)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading\">eLearning Archive<\/h3>\n\n\n\n<p>Previously known as Prescribed Regulatory Education Program (PREP) modules, the eLearning Module promotes continuous learning and the growth of knowledge, skills, and judgment.&nbsp;Access previous versions below.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-white-color has-primary-black-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.coto.org\/resource\/elearning-modules\/\">Explore the eLearning Archive<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" id=\"our-approach\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--x-large);padding-bottom:var(--wp--preset--spacing--x-large)\">\n<div class=\"wp-block-group has-fade-in-right has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-04d632e2 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Our approach to <mark style=\"background-color:#81bc41\" class=\"has-inline-color\">improvement and assessment<\/mark><\/h2>\n\n\n\n<p>The approach to Quality Assurance is just as important as its processes and activities. The QA program uses seven principles with the goal of advancing occupational therapy practices to ensure competent, safe, effective, and accountable practices. These principles align with <a href=\"https:\/\/www.coto.org\/about\/strategic-priorities\/\" data-type=\"page\" data-id=\"195\">COTO&#8217;s Strategic Priorities<\/a>.&nbsp;<\/p>\n<\/div>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-fade-in-right\">QA principles<\/h3>\n\n\n\n<div class=\"content-toggle align wp-block-umbrellas-content-toggle\">\n    <div class=\"content-toggle-wrap\">\n                                <div class=\"content-nav\" role=\"tablist\">\n                                                                            <button role=\"tab\" class=\"content-nav-item has-fade-in-left\" aria-controls=\"content-item-quality-practice\" aria-selected=\"true\">\n                        Quality Practice                    <\/button>\n                                                                            <button role=\"tab\" class=\"content-nav-item has-fade-in-left\" aria-controls=\"content-item-fair\" aria-selected=\"false\">\n                        Fair                    <\/button>\n                                                                            <button role=\"tab\" class=\"content-nav-item has-fade-in-left\" aria-controls=\"content-item-transparent\" aria-selected=\"false\">\n                        Transparent                    <\/button>\n                                                                            <button role=\"tab\" class=\"content-nav-item has-fade-in-left\" aria-controls=\"content-item-just-right\" aria-selected=\"false\">\n                        Just Right                    <\/button>\n                                                                            <button role=\"tab\" class=\"content-nav-item has-fade-in-left\" aria-controls=\"content-item-responsive\" aria-selected=\"false\">\n                        Responsive                    <\/button>\n                                                                            <button role=\"tab\" class=\"content-nav-item has-fade-in-left\" aria-controls=\"content-item-reciprocal\" aria-selected=\"false\">\n                        Reciprocal                    <\/button>\n                                                                            <button role=\"tab\" class=\"content-nav-item has-fade-in-left\" aria-controls=\"content-item-respectful\" aria-selected=\"false\">\n                        Respectful                    <\/button>\n                            <\/div>\n\n\n            <div class=\"content-main\">\n\t\t\t\t                                    \t\t\t\t\t                    <div class=\"content-main-item\" id=\"content-item-quality-practice\" role=\"tabpanel\" aria-live=\"polite\" aria-hidden=\"false\">\n                        <div class=\"content-main-item-inner has-fade-in-right\">\n                                                            <div class=\"content-main-content content-main-col \">\n                                    <p>Promote professional growth and continuing competence<\/p>\n                                <\/div>\n                            \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-main-image content-main-col\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-640x427.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-640x427.jpg 640w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-1280x854.jpg 1280w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-768x512.jpg 768w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-1536x1025.jpg 1536w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t                        <\/div>\n                    <\/div>\n\t\t\t\t\t                                    \t\t\t\t\t                    <div class=\"content-main-item\" id=\"content-item-fair\" role=\"tabpanel\" aria-live=\"polite\" aria-hidden=\"true\">\n                        <div class=\"content-main-item-inner has-fade-in-right\">\n                                                            <div class=\"content-main-content content-main-col \">\n                                    <p>Create processes that are objective and effective<\/p>\n                                <\/div>\n                            \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-main-image content-main-col\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-6-640x427.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-6-640x427.jpg 640w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-6-1280x854.jpg 1280w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-6-768x512.jpg 768w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-6-1536x1025.jpg 1536w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-6-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t                        <\/div>\n                    <\/div>\n\t\t\t\t\t                                    \t\t\t\t\t                    <div class=\"content-main-item\" id=\"content-item-transparent\" role=\"tabpanel\" aria-live=\"polite\" aria-hidden=\"true\">\n                        <div class=\"content-main-item-inner has-fade-in-right\">\n                                                            <div class=\"content-main-content content-main-col \">\n                                    <p>Communicate expectations in ways that are easily understood<\/p>\n                                <\/div>\n                            \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-main-image content-main-col\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-4-640x427.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-4-640x427.jpg 640w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-4-1280x854.jpg 1280w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-4-768x513.jpg 768w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-4-1536x1025.jpg 1536w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-4-2048x1367.jpg 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t                        <\/div>\n                    <\/div>\n\t\t\t\t\t                                    \t\t\t\t\t                    <div class=\"content-main-item\" id=\"content-item-just-right\" role=\"tabpanel\" aria-live=\"polite\" aria-hidden=\"true\">\n                        <div class=\"content-main-item-inner has-fade-in-right\">\n                                                            <div class=\"content-main-content content-main-col \">\n                                    <p>Make decisions that match the level of risk<\/p>\n                                <\/div>\n                            \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-main-image content-main-col\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-5-640x427.jpg\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t                        <\/div>\n                    <\/div>\n\t\t\t\t\t                                    \t\t\t\t\t                    <div class=\"content-main-item\" id=\"content-item-responsive\" role=\"tabpanel\" aria-live=\"polite\" aria-hidden=\"true\">\n                        <div class=\"content-main-item-inner has-fade-in-right\">\n                                                            <div class=\"content-main-content content-main-col \">\n                                    <p>Listen and adapt to changing environments<\/p>\n                                <\/div>\n                            \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-main-image content-main-col\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-7-640x427.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-7-640x427.jpg 640w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-7-1280x853.jpg 1280w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-7-768x512.jpg 768w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-7-1536x1024.jpg 1536w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-7-2048x1365.jpg 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t                        <\/div>\n                    <\/div>\n\t\t\t\t\t                                    \t\t\t\t\t                    <div class=\"content-main-item\" id=\"content-item-reciprocal\" role=\"tabpanel\" aria-live=\"polite\" aria-hidden=\"true\">\n                        <div class=\"content-main-item-inner has-fade-in-right\">\n                                                            <div class=\"content-main-content content-main-col \">\n                                    <p>Share insights so we learn and grow together<\/p>\n                                <\/div>\n                            \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-main-image content-main-col\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-3-640x427.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-3-640x427.jpg 640w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-3-1280x853.jpg 1280w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-3-768x512.jpg 768w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-3-1536x1024.jpg 1536w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-3-2048x1366.jpg 2048w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t                        <\/div>\n                    <\/div>\n\t\t\t\t\t                                    \t\t\t\t\t                    <div class=\"content-main-item\" id=\"content-item-respectful\" role=\"tabpanel\" aria-live=\"polite\" aria-hidden=\"true\">\n                        <div class=\"content-main-item-inner has-fade-in-right\">\n                                                            <div class=\"content-main-content content-main-col \">\n                                    <p>Approaches that are collegial, timely, and sensitive<\/p>\n                                <\/div>\n                            \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"content-main-image content-main-col\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"425\" src=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-2-640x425.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-2-640x425.jpg 640w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-2-1280x851.jpg 1280w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-2-768x510.jpg 768w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-2-1536x1021.jpg 1536w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/qa-principles-2.jpg 1947w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t                        <\/div>\n                    <\/div>\n\t\t\t\t\t                            <\/div>\n\n            <\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-off-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-e45843a0 wp-block-group-is-layout-constrained\" id=\"policies\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--x-large);padding-bottom:var(--wp--preset--spacing--x-large)\">\n<div class=\"wp-block-group has-fade-in-right has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\">Quality Assurance <mark style=\"background-color:#81bc41\" class=\"has-inline-color\">policies<\/mark><\/h2>\n\n\n\n<p>The activities of the College&#8217;s Quality Assurance program are directed by the Quality Assurance Program policy set out by the Quality Assurance Committee.&nbsp; The <em>Regulated Health Professions Act, 1991 <\/em>requires the College to have a Quality Assurance program to support its mandate to protect the public.<\/p>\n\n\n\n<div style=\"margin-top:0;margin-bottom:0;height:var(--wp--preset--spacing--small)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Download the policy<\/strong><\/h3>\n\n\n\n<p><strong>PDF:<\/strong> <a href=\"https:\/\/www.coto.org\/wp-content\/uploads\/2025\/01\/COTO-Quality-Assurance-Program-Policy-7-100.pdf\" data-type=\"attachment\" data-id=\"4732\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>English<\/strong><\/a><strong> | <\/strong><a href=\"\/wp-content\/uploads\/2024\/11\/coto-quality-assurance-program-policy-7-100_fr.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>French<\/strong><\/a> <em>(policy updates coming soon)<\/em><\/p>\n\n\n\n<p>If you have questions about this policy please contact:<\/p>\n\n\n\n<p><strong>Lesley Krempulec, OT Reg. (Ont.)<\/strong><br>Manager, Quality Assurance Program<br><a href=\"mailto:lkrempulec@coto.org\">lkrempulec@coto.org<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"resources\" class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-8726d1cf wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--x-large);padding-bottom:var(--wp--preset--spacing--x-large)\">\n<h2 class=\"wp-block-heading has-fade-in-right\">Relevant resources<\/h2>\n\n\n\n<div class=\"resource-grid has-fade-in-up\" role=\"grid\" aria-label=\"Resource Grid\">\n    \n\n<a \n    href=\"https:\/\/www.coto.org\/resources\/professional-obligations\/\" \n        class=\"resource-link resource-item \" \n    aria-label=\"Professional Obligations \"\n>\n    <div class=\"card-header\">\n        <!-- Resource Types -->\n       <div class=\"resource-types\">\n            <div class=\"resource-type-item\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"23\" height=\"25\" src=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/Practice-Tools.svg\" class=\"attachment-full size-full\" alt=\"Practice Tools Icon\" aria-hidden=\"true\" \/>                                                                <span>Practice Tools<\/span>\n                                                <\/div>\n        <\/div>\n\n        <!-- Resource Languages -->\n                        \n\n        <!-- External Resource Indicator -->\n                <!-- File Resource Indicator -->\n            <\/div>\n\n    <div class=\"card-title\">\n        <!-- Resource Title -->\n        <h3>Professional Obligations<\/h3>\n    <\/div>\n\n    <!-- Resource Topics -->\n    <!-- <div class=\"card-footer\">\n                    <div class=\"resource-topics\">\n                                    <span class=\"resource-topic-item\">\n                        Quality Assurance Requirements                    <\/span>\n                                    <span class=\"resource-topic-item\">\n                        Working as an OT                    <\/span>\n                            <\/div>\n            <\/div> -->\n\n<\/a>\n\n\n\n\n<script>\n    \/\/ Initialize the global handler object if it doesn't exist\n    if (typeof window.resourceCardHandlers === 'undefined') {\n        window.resourceCardHandlers = {\n            handleLanguageClick: function(event, element) {\n                event.preventDefault();\n                event.stopPropagation();\n                const url = element.getAttribute('data-language-url');\n                const isExternal = element.getAttribute('data-external') === 'true';\n                \n                if (url) {\n                    if (isExternal) {\n                        window.open(url, '_blank', 'noopener,noreferrer');\n                    } else {\n                        window.location.href = url;\n                    }\n                }\n            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<\/div>\n        <\/div>\n\n        <!-- Resource Languages -->\n                            <div class=\"resource-languages\">\n                                                        <button \n                        class=\"resource-language-item\"\n                        data-language-url=\"https:\/\/www.coto.org\/resources\/competencies-for-occupational-therapists-in-canada\/referentiel-de-competences-pour-les-ergotherapeutes-au-canada\/\"\n                        data-external=\"true\"\n                        onclick=\"window.resourceCardHandlers.handleLanguageClick(event, this)\" \n                        aria-label=\"Go to resource in FR - R\u00e9f\u00e9rentiel de comp\u00e9tences pour les ergoth\u00e9rapeutes au Canada (opens in a new tab)\"\n                        title=\"R\u00e9f\u00e9rentiel de comp\u00e9tences pour les ergoth\u00e9rapeutes au Canada\"\n                    >\n                        FR                    <\/button>\n                            <\/div>\n                \n\n        <!-- External Resource Indicator -->\n                <!-- File Resource Indicator -->\n                    <span class=\"resource-external\">\n                File <i class=\"far fa-file-pdf\" aria-hidden=\"true\"><\/i>\n            <\/span>\n            <\/div>\n\n    <div class=\"card-title\">\n        <!-- Resource Title -->\n        <h3>Competencies for Occupational Therapists in Canada, 2021<\/h3>\n    <\/div>\n\n    <!-- Resource Topics -->\n    <!-- <div class=\"card-footer\">\n                    <div class=\"resource-topics\">\n                                    <span class=\"resource-topic-item\">\n                        Competencies &amp; Standards                    <\/span>\n                                    <span class=\"resource-topic-item\">\n                        Working as an OT                    <\/span>\n                            <\/div>\n            <\/div> -->\n\n<\/a>\n\n\n\n\n<script>\n    \/\/ Initialize the global handler object if it doesn't exist\n    if (typeof window.resourceCardHandlers === 'undefined') {\n        window.resourceCardHandlers = {\n            handleLanguageClick: function(event, element) {\n                event.preventDefault();\n                event.stopPropagation();\n                const url = element.getAttribute('data-language-url');\n                const isExternal = element.getAttribute('data-external') === 'true';\n                \n                if (url) {\n                    if (isExternal) {\n                        window.open(url, '_blank', 'noopener,noreferrer');\n                    } else {\n                        window.location.href = url;\n                    }\n                }\n            }\n        };\n    }\n<\/script>\n\n<a \n    href=\"https:\/\/www.coto.org\/resources\/mapping-a-path-to-success-goal-setting-made-simple\/\" \n        class=\"resource-link resource-item \" \n    aria-label=\"Mapping a Path to Success: Goal Setting Made Simple \"\n>\n    <div class=\"card-header\">\n        <!-- Resource Types -->\n       <div class=\"resource-types\">\n            <div class=\"resource-type-item\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"25\" src=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/Resource.svg\" class=\"attachment-full size-full\" alt=\"Resource Icon\" aria-hidden=\"true\" \/>                                                                <span>Resource<\/span>\n                                                <\/div>\n        <\/div>\n\n        <!-- Resource Languages -->\n                            <div class=\"resource-languages\">\n                                                        <button \n                        class=\"resource-language-item\"\n                        data-language-url=\"https:\/\/www.coto.org\/resources\/mapping-a-path-to-success-goal-setting-made-simple\/la-voie-du-succes-etablir-facilement-des-objectifs\/\"\n                        data-external=\"false\"\n                        onclick=\"window.resourceCardHandlers.handleLanguageClick(event, this)\" \n                        aria-label=\"Go to resource in FR - La voie du succ\u00e8s : \u00c9tablir facilement des objectifs\"\n                        title=\"La voie du succ\u00e8s : \u00c9tablir facilement des objectifs\"\n                    >\n                        FR                    <\/button>\n                            <\/div>\n                \n\n        <!-- External Resource Indicator -->\n                <!-- File Resource Indicator -->\n            <\/div>\n\n    <div class=\"card-title\">\n        <!-- Resource Title -->\n        <h3>Mapping a Path to Success: Goal Setting Made Simple<\/h3>\n    <\/div>\n\n    <!-- Resource Topics -->\n    <!-- <div class=\"card-footer\">\n                    <div class=\"resource-topics\">\n                                    <span class=\"resource-topic-item\">\n                        Quality Assurance Requirements                    <\/span>\n                            <\/div>\n            <\/div> -->\n\n<\/a>\n\n\n\n\n<script>\n    \/\/ Initialize the global handler object if it doesn't exist\n    if (typeof window.resourceCardHandlers === 'undefined') {\n        window.resourceCardHandlers = {\n            handleLanguageClick: function(event, element) {\n                event.preventDefault();\n                event.stopPropagation();\n                const url = element.getAttribute('data-language-url');\n                const isExternal = element.getAttribute('data-external') === 'true';\n                \n                if (url) {\n                    if (isExternal) {\n                        window.open(url, '_blank', 'noopener,noreferrer');\n                    } else {\n                        window.location.href = url;\n                    }\n                }\n            }\n        };\n    }\n<\/script>\n\n<a \n    href=\"https:\/\/www.coto.org\/resources\/mapping-a-path-to-success-goal-setting-made-simple-podcast\/\" \n        class=\"resource-link resource-item \" \n    aria-label=\"Mapping a Path to Success: Goal Setting Made Simple (Podcast) \"\n>\n    <div class=\"card-header\">\n        <!-- Resource Types -->\n       <div class=\"resource-types\">\n            <div class=\"resource-type-item\">\n                                                            <img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/Webinars-Podcasts.svg\" class=\"attachment-full size-full\" alt=\"Webinars &amp; Podcasts Icon\" aria-hidden=\"true\" srcset=\"https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/Webinars-Podcasts.svg 160w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/Webinars-Podcasts.svg 1536w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/Webinars-Podcasts.svg 2048w, https:\/\/www.coto.org\/wp-content\/uploads\/2024\/12\/Webinars-Podcasts.svg 22w\" sizes=\"auto, (max-width: 22px) 100vw, 22px\" \/>                                                                <span>Webinars &amp; Podcasts<\/span>\n                                                <\/div>\n        <\/div>\n\n        <!-- Resource Languages -->\n                        \n\n        <!-- External Resource Indicator -->\n                <!-- File Resource Indicator -->\n            <\/div>\n\n    <div class=\"card-title\">\n        <!-- Resource Title -->\n        <h3>Mapping a Path to Success: Goal Setting Made Simple (Podcast)<\/h3>\n    <\/div>\n\n    <!-- Resource Topics -->\n    <!-- <div class=\"card-footer\">\n                    <div class=\"resource-topics\">\n                                    <span class=\"resource-topic-item\">\n                        Quality Assurance Requirements                    <\/span>\n                            <\/div>\n            <\/div> -->\n\n<\/a>\n\n\n\n\n<script>\n    \/\/ Initialize the global handler object if it doesn't exist\n    if (typeof window.resourceCardHandlers === 'undefined') {\n        window.resourceCardHandlers = {\n            handleLanguageClick: function(event, element) {\n                event.preventDefault();\n                event.stopPropagation();\n                const url = element.getAttribute('data-language-url');\n                const isExternal = element.getAttribute('data-external') === 'true';\n                \n                if (url) {\n                    if (isExternal) {\n                        window.open(url, '_blank', 'noopener,noreferrer');\n                    } else {\n                        window.location.href = url;\n                    }\n                }\n            }\n        };\n    }\n<\/script><\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-off-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-fdc88618 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--x-large);padding-bottom:var(--wp--preset--spacing--x-large)\">\n<div class=\"wp-block-group has-fade-in-right has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\">Contact us for support<\/h2>\n\n\n\n<p class=\"has-normal-font-size\">Get in touch with us with any questions or comments you may have.<\/p>\n\n\n\n<div style=\"margin-top:0;margin-bottom:0;height:var(--wp--preset--spacing--small)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fc4fd283 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.coto.org\/registrants\/practice-support\/\">Get in Touch<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Our Quality Assurance program Quality matters. The Quality Assurance (QA) program helps occupational therapists reflect on their professional roles and responsibilities, and identify new areas of learning. Registrants participate in continuous quality improvement activities that reflect evolving practice and the expectations for safe, effective and ethical services.&nbsp; How it Works QA Components Our Approach Policies [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":167,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"advanced_seo_description":"COTO's QA program helps occupational therapists reflect on their OT roles and responsibilities & identifies new learnings to ensure effective practices.","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-173","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.coto.org\/wp-json\/wp\/v2\/pages\/173","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.coto.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.coto.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.coto.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.coto.org\/wp-json\/wp\/v2\/comments?post=173"}],"version-history":[{"count":67,"href":"https:\/\/www.coto.org\/wp-json\/wp\/v2\/pages\/173\/revisions"}],"predecessor-version":[{"id":7875,"href":"https:\/\/www.coto.org\/wp-json\/wp\/v2\/pages\/173\/revisions\/7875"}],"up":[{"embeddable":true,"href":"https:\/\/www.coto.org\/wp-json\/wp\/v2\/pages\/167"}],"wp:attachment":[{"href":"https:\/\/www.coto.org\/wp-json\/wp\/v2\/media?parent=173"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}